Working from Home

All staff working from home are required to follow the requirements in our Working from Home document, available here: Working from Home

E-mail

You can access your work email at cloud.assiniboineclinic.com.

  • Username: your full clinic email address (for example, jsmith@assiniboineclinic.com)
  • Password: your email password. This is not your Windows password, the two are separate.

If you forget your email password, the “Forgot password” link will not work. Please contact IT and we will reset it for you.

Accuro

You can open Accuro directly in your web browser. You do not need to install Citrix or Accuro ONE.

  1. Go to the Accuro login page and sign in with your usual Accuro username and password.
  2. Open the Accuro link.
  3. At the bottom of the window, tick Open in browser. Accuro will start in your browser.

If you have an Accuro ONE ID, you can also use accuro.cloud. If you prefer the installed version, the installers for Windows and Mac are here: Accuro system requirements and installers

Remote Desktop (clinic computers)

Follow the VPN instructions sent to you by IT. If you have not received them or need access, please contact Bohdan.

Voicemail

  1. Call 1-855-610-6096.
  2. Enter your 10-digit SmartVoice number, then press #.
  3. Enter your voicemail PIN.

IT Support

If you need IT support, please call Bohdan and he will be happy to help. He may need remote access to your computer. If so, he will ask you to download AnyDesk: AnyDesk for Windows or AnyDesk for Mac.

Timesheets

All staff working from home must submit a timesheet weekly, either by email or using this form: TimeSheet